FAQ PORTAL

Your trust means everything to us. Every order from LQX Collection includes **tracking**, and your **personal data stays fully protected** — always.

Absolutely. Every **Swiss Grade watch** includes a **3-year comprehensive warranty**. Should anything come up, reach out to **private@lqxwatches.com** with your order number and purchase email — we’ll make sure it’s handled fast and properly.

Absolutely. Simply share the link, model name, or images of the watch you’re after — via email or **Instagram** — and we’ll send you detailed, high-quality visuals so you can confirm it’s exactly what you want.

In many countries, purchasing replica watches is legal — including the U.S., Canada, Australia, Ireland, France, Switzerland, the Netherlands, Germany, and Italy. However, since regulations differ, we always recommend checking your local laws before ordering.

Our watches are **1:1 Swiss Grade replicas**, crafted with the same premium materials and attention to detail as the originals. Each piece undergoes a strict **quality inspection** to ensure it meets the highest standards before shipping.

Absolutely. Each of our replicas features **high-quality Japanese or Swiss movements**, ensuring exceptional accuracy and long-lasting performance, just like the originals.

With proper care and maintenance, our watches are crafted to **last a lifetime**, preserving their quality and precision for years to come.

We use durable, scratch-resistant **sapphire crystal** for every watch. Depending on the model, materials include **stainless steel, ceramic, titanium, or solid 18K gold** — crafted for lasting quality and refinement.

Yes — our replica watches can be easily repaired. You can take them to any **professional watch repair shop** in your country, or simply reach out to our customer support if you’d prefer direct assistance.

**Swiss movements** are celebrated for their unmatched precision and longevity, while **Japanese movements** offer exceptional reliability with quartz-based accuracy and a more accessible price point.

Original papers are not included with standard orders. **Boxes and papers** can be provided upon request and **purchased separately for an extra fee.**

Yes — we offer **custom sizing and modifications**. Simply contact us with your wrist size and model preferences, and we’ll ensure a perfect fit tailored just for you.

All of our watches offer a degree of **water resistance**, which varies by model. Please reach out to us for exact specifications. That said, we advise against swimming or full water immersion with any replica watch.

You can complete your purchase safely through **Stripe, Bank Wire, Crypto Payments, or PayPal (Friends & Family)**. If you need assistance or more information, our support team is available at **private@lqxwatches.com**.

At LQX Collection, **VAT and import duties are not included** in the listed prices. However, we usually ship items as **gifts** with a low declared value (around **$30 USD**) to help minimize or avoid additional fees. Any remaining charges, if applicable, depend on your country’s customs regulations.

We prepare your watch for shipment within **1-3 days** after purchase.

Shipping typically takes **14-21 business days**, depending on your location.

Yes — once your purchase is complete, you’ll receive a **tracking number** so you can monitor your shipment every step of the way.

The Shipping flat price is **$40/35€**.

Yes — we offer **free worldwide shipping on orders over 2,000€** to many countries. For specific details regarding your location, please contact us at **private@gmail.com**.

We offer **gift wrapping and custom engraving services** for an additional fee. For more details or special requests, please contact us directly.

It’s likely that the watch wasn’t wound before shipping. To start it, wind the crown clockwise about **20–30 turns** until you feel gentle resistance. If it still doesn’t start, please contact our support team at **private@lqxwatches.com** or reach out via **Instagram** — and we’ll be happy to assist you.

To keep your watch in peak condition, **avoid exposure to water, dust, and dirt**. Clean it gently on a regular basis and have it professionally serviced every few years to ensure lasting precision and performance.