Processing Time: Orders are prepared within 1–3 business days after payment confirmation.
Shipping Time: Delivery typically takes 14–21 business days, depending on your location and customs clearance.
Shipping Methods: We use trusted international couriers like FedEx, DHL, EMS, and UPS to ensure reliable and expedited shipping.
Tracking: Once your order is shipped, you will receive an email or message containing tracking information.

Each watch is carefully packaged in a standard box and further secured within a protective shipping box to ensure it arrives in pristine condition.

Returns: Accepted within 15 days of delivery, provided the watch is unused and in its original condition. All tags, stickers, and protective covers must remain intact.
Exchanges: Available within 3 days of receiving your purchase if the watch arrives with defects or does not match the description provided.
Process: To initiate a return or exchange, please contact our customer service team with photos or videos of the watch. Once approved, ship the item back using a trackable and insured method (UPS shipping only).

Note: If any protective cover has been removed, we cannot process a return or exchange

We offer a 30-day limited warranty on all timepieces covering manufacturer defects only — such as:

This warranty does NOT cover:

All returns must be in unworn condition with original packaging. Return shipping is the buyer’s responsibility.

By placing an order, the buyer agrees to all policies stated above, including shipping terms, return conditions, and warranty limits.